Pickup planning
Ready for the next pickup?
Existing customers should use their approved ordering channel. New to MOVE? Send a service inquiry so we can review the route before acceptance.
Already a MOVE customer?
Use the secure portal link provided in your approved account instructions. For account setup assistance, talk to our sales team.
Talk through your delivery requirements.
Call our sales team for a route-specific quote. Have the pickup and delivery addresses, ready time, piece count, weight and vehicle requirements available.
Do not send patient, prescription or sensitive health information through public website channels. A pricing inquiry does not book a driver.
Local requirements. Connected coverage.
Explore delivery planning across the contiguous United States. Exact route availability, timing and handling are confirmed before service is accepted.
Good questions. Clear answers.
Before your first delivery.
Where does MOVE provide service?
We coordinate service across the contiguous United States. Your exact pickup and delivery addresses, timing, shipment type and vehicle needs are reviewed before availability is confirmed.
Which service is right for my business?
Use STAT for a time-sensitive single shipment, scheduled service for repeat windows, fixed routes for multiple recurring stops, and a dedicated-driver program for sustained capacity. We can help compare the options.
Can you deliver temperature-sensitive materials?
Share the required range, duration, packaging and monitoring instructions before requesting service. Any specialized handling must be reviewed and agreed in the service plan; it is not automatically included.
What happens if the recipient is unavailable?
Agree on contact, escalation and return instructions before service begins. Healthcare shipments should not be left unattended unless the approved program permits it.
Does submitting a quote book a driver?
No. A request begins a review. Price, timing and capacity must be confirmed before an order is accepted.
What should I include in a request?
Use business contact details and a non-patient description of the route, shipment size, timing and handling needs. Never put diagnoses, prescriptions or other patient information in a public form.
Continue exploring.
Medical Courier Operations
What Is a Medical Courier? Services, Training, and Technology Explained
Learn what medical couriers transport, how healthcare delivery differs from ordinary package delivery, and what to evaluate before choosing a provider.
Medical Courier Operations
How to Choose a Medical Courier Service: 15 Questions to Ask
Use this practical medical courier checklist to compare coverage, driver preparation, tracking, chain of custody, exception response, and pricing.
Medical Courier Operations
Medical Courier Cost: What Determines the Price of a Delivery?
Understand medical courier pricing, mileage, minimum charges, vehicle selection, wait time, accessorials, and recurring-route cost drivers.
Ready to make your next move?
Get a route-specific quote or start a conversation about recurring delivery.